This is a Full Remote job, available from anywhere.
SoftBank Robotics America, a rapidly growing SoftBank Group company headquartered in San Francisco, is accelerating our presence at the intersection of advanced technology, AI, automation, and robotics.
We are launching ground-breaking programs focused on deploying integrated software and hardware automation systems designed to transform workflows, safety, and commercial efficiencies at scale.
We are looking for an Associate Director, Enterprise Customer Experience, to join our organization.
The Enterprise Customer Experience organization partners with customers not only to deploy robotics solutions, but to help operational teams evolve workflows, processes, and business outcomes through automation.
This role will cover Enterprise accounts managing multi-site robotic deployments with a multi-million-dollar TCV. Additionally, the portfolio will include high-growth accounts with expansion opportunities.
We are seeking a customer-oriented professional with deep enterprise experience to lead the successful adoption and long-term value realization of our autonomous floor cleaning robotics solutions.
