CAD Customer Support Executive

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We are currently looking for a CAD Customer Support Executive to join our team in Berlin.

The successful candidate will be responsible for providing excellent customer support to our clients, resolving technical issues, and ensuring customer satisfaction.

• Respond to customer inquiries via phone, email, and chat
• Resolve technical issues related to CAD software and hardware
• Provide product training and support to customers
• Collaborate with cross-functional teams to improve customer experience

We offer a dynamic and supportive work environment, opportunities for professional growth, and a competitive salary package.

• 2+ years of experience in customer support or a related field
• Excellent communication and problem-solving skills
• Knowledge of CAD software and hardware
• Ability to work in a fast-paced environment