Project Lead - Full Remote

This is a Full Remote job, available from anywhere.

The Project Lead is a highly detailed project expert responsible for the success of new client implementations and benefit changes for existing clients.

The Project Lead manages a variety of complex client set-up requirements, is an expert communicator, ensures that project plans are followed consistently/accurately and holds others accountable to very high standards and metrics.

The Project Lead is the ultimate client-facing role within RxBenefits' operational functions.

They are responsible for organizing, communicating, and outreach to our Employee Benefit Consultants (EBCs) and clients.

The Project Lead will be responsible for project execution and managing a successful workflow on behalf of a new or existing client.

Essential Job Responsibilities Include:

• Oversee multiple client projects simultaneously while ensuring all project plans are timely and accurately documented.
• Project focus includes but is not limited to: new client implementations, medical vendor changes, eligibility vendor changes, TPA changes, PBM to PBM transitions, and other complex client requests.
• Ensure all client projects are delivered on time.
• Develop and maintain strong relationships with clients and internal stakeholders.
• Communicate project status and progress to clients and internal stakeholders.

• Project management experience with a focus on client success.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Excellent organizational and time management skills.
• Ability to analyze complex client needs and develop effective solutions.