Conversion Manager (Spanish-speaking)

This is a Full Remote job, available from Ecuador, Colombia, Argentina, and Peru.

About the Team

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

We’re looking for a proactive and strategic Conversion Manager (English & Spanish Speaker) who’s ready to do more than just scan LinkedIn. You’ll uncover hidden talent, build outstanding sourcing pipelines, and turn data-driven insights into high-quality hires — all while keeping speed, precision, and candidate experience at the core.

Tasks:

• Conduct welcome calls to newly registered clients and introduce them to the platform
• Guide clients through key platform features, helping them take meaningful first steps toward activation
• Drive client conversion by proactively engaging users and moving them toward becoming active on the platform
• Inform clients about platform updates, new features, or important changes
• Address initial client questions and provide clear, helpful guidance
• Maintain accurate records of client interactions and follow-up actions
• Collaborate with internal teams to share client feedback and improve the onboarding experience

• Fluent in English and Spanish — both written and spoken
• Strong communication and interpersonal skills, with confidence in phone-based client interactions
• Customer-oriented mindset with the ability to build rapport quickly
• Prior experience in a conversion, retention, or client success role
• Background in fintech, trading platforms, or digital products
• Familiarity with CRM tools and software