The Welcome Center Receptionist and Admissions Administrative Assistant serves as the first point of contact for prospective families and visitors to Cape Fear Academy and supports the Admission Department in all admission operations and activities. This is a full-time, twelve-month position, reporting to the Director of Enrollment.
Major Responsibilities:
Answer central phone line and direct calls to various departments
Serve as a welcoming and responsive first point of contact for visitors to campus
Have extensive awareness of all campus and classroom events
Be able to direct guests to campus sites, events and amenities
Maintain welcome center area and supplies
Assist with security of welcome center
Prepare admissions packets
Correspond with online admission inquiries and follow up as needed
Assist with scheduling tours/interviews/shadow days and sending reminders
Follow up with feeder schools and programs about applicant checklist items
Update Veracross admission portal as needed
Assist with admission events as directed
Assist with general admissions department or school-wide projects as needed
Take inventory and order office supplies and admission-related items as directed
Qualifications:
Knowledge, Skills and Abilities:
Exceptional interpersonal, hospitality, and customer service skills
Strong communication skills, both verbal and written
Superior organizational skills and attention to detail
Ability to handle confidential information with discretion
Ability to anticipate departmental needs, multitask, and prioritize accordingly
