Team Leader - AOD Counselling

Holyoake has a proud 50-year history of giving people impacted by alcohol, drugs and mental ill health the support, hope and confidence they need to live the life they choose. We operate across five locations in Victoria Park, Midland, Northam, Narrogin and Merredin, and employ over 100 staff. The Holyoake Approach guides our way of working, and other benefits include:

We are currently recruiting for a Team Leader to form part of our Wheatbelt Community Alcohol and Other Drug Service (WCADS) on a permanent, full-time basis. Reporting directly to the Regional Manager, the Team Leader will work within a dynamic and supportive team environment.

Holyoake actively promotes a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQIA+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

The key focus areas of this position are to:

• Provide effective line management and coaching to a team of 10–15 Counsellors, mainly based in the Northam office, who deliver services to individuals and families affected by alcohol and other drug issues.
• Manage rostering and other HR functions in collaboration with senior management and executive leadership.
• Monitor service quality, consistency and compliance with contractual and organisation requirements.
• Assist in the identification of service gaps and contribute to service development and continuous improvement.
• Develop effective collaborative working relationships with stakeholders and promote Holyoake services to the broader community.
• Contribute to the development of reports and data to relevant funding bodies and external stakeholders.

• Strong leadership and management skills
• Experience in a similar role or relevant field
• Excellent communication and interpersonal skills
• Ability to work in a dynamic and fast-paced environment
• Strong analytical and problem-solving skills