This is a Full Remote job available from anywhere. The Customer Service Representative will be responsible for answering telephones and responding to basic customer questions using established methods provided in training. They will also record calls on account history records and process customer requests.
Essential Job Functions:
Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
Records call on account history record with results of the inquiry; initiates required confirmation.
Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
Basic Qualifications:
High school diploma or G.E.D.
Zero or more years of customer service or other telephone experience.
Experience working with organizational functions and personnel.
Experience working with fax machines, computer software, and telephone technology.
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Requirements
High school diploma or G.E.D.
Zero or more years of customer service or other telephone experience.
Experience working with organizational functions and personnel.
Experience working with fax machines, computer software, and telephone technology.
Interested in this position? Submit your application to Georgia IT, Inc. before the deadline.
