This is a Full Remote job, available from anywhere.
Cranial Technologies is the only company in the world dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated with the DOC Band®, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses.
Cranial Technologies also provides treatment with EarWell® to correct infant ear shapes without surgery. With over 600,000+ successful outcomes, EarWell® is a proven, non-invasive treatment option for families.
We are currently looking for a full-time Customer Service Representative to join our rapidly growing team! Our ideal candidate will build a rapport with families, healthcare providers, and insurance companies in a compassionate and efficient manner over the phone. You will educate potential families about the evaluation appointment, treatment process, and insurance process, expediting the process for families while maintaining excellent customer service.
