The Montgomery Academy seeks a Technology Support Specialist to support the day-to-day technology needs of students, faculty, and staff across both campuses. Reporting to the Director of Technology, this position assists with device management, account administration, troubleshooting, repairs, and operational support for the school’s technology systems. The ideal candidate is organized, dependable, service-oriented, and enjoys working directly with students and faculty in a fast-paced school environment.
Essential Duties and Responsibilities:
Support the school’s one-to-one device program, including device preparation, deployment, collection, and inventory management
Troubleshoot student and faculty devices, including basic hardware and software support
Coordinate device repairs, warranty fulfillment, and replacement workflows
Assist with device management through Mobile Device Management (MDM) systems
Assist with management of Google Workspace, Microsoft 365, and Apple account systems
Provide support for classroom and office technology as needed
Maintain accurate technology inventory and asset records
Assist with technology deployments, upgrades, and operational projects
Respond to help desk requests and provide technical support to students, faculty, and staff
Assist with content filtering and device policy implementation
Document support procedures and recurring technical issues
Perform other duties as assigned by the Director of Technology
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Requirements
Bachelor's degree preferred, or equivalent professional experience paired with relevant technical certifications
Experience supporting Apple devices, including macOS and iOS, strongly preferred
Familiarity with Google Workspace, Microsoft 365, and Apple device ecosystems
Interested in this position? Submit your application to The Montgomery Academy before the deadline.
