Bilingual Assistant - LATAM or Caribbean

This is a Full Remote job, available in Latin America.

BA Global Talent is seeking a qualified professional to join a dynamic team as a remote Bilingual Assistant in LATAM or the Caribbean. You will play a crucial role in supporting a US-based client by managing the intersection of legal claims and medical documentation, ensuring that all insurance and patient data is handled with precision to help the business grow.

You would be joining a fantastic group of people who not only demonstrate their belief in BA and its mission but also deliver fantastic results. If you are a self-starter and can thrive in a fast-paced environment, then this is the role for you! Apply now for an opportunity to start or further your career with a young, fast-growing company that values its front line.

Responsibilities:

• Opening insurance claims for No-Fault benefits and Bodily Injuries.
• Communicating effectively with insurance companies on a daily basis via email and phone to obtain status updates on Liability and BI amounts.
• Contacting hospitals, medical offices, and doctors to obtain status reports on client attendance and treatment.
• Reviewing and organizing medical records, extracting relevant information, and storing documents chronologically and neatly within the electronic system.
• Answering calls, taking information, and patching calls to the proper personnel in the US.
• Staying on top of clients' weekly treatment attendance.
• Maintaining strict confidentiality and security of all patient information.
• Adhering to all company policies and procedures.

• Requirements not specified