The Early Childhood Administrative Assistant works as part of an administrative front office team to ensure smooth daily operations, high-quality customer service, and regulatory compliance. This role provides comprehensive administrative support to the Head of Early Childhood (EC), manages Child Care Division (CCD) compliance, greets families and visitors, coordinates school events, and assists with basic student care.
The role is responsible for the following:
Front Desk Administration & Customer Service:
Serve as the primary first point of contact for the Early Childhood building.
Greet visitors, intentionally set a positive, calm, and professional climate, especially when navigating interactions with stressed, emotional, or highly enthusiastic families and staff.
Maintain visitor/volunteer/substitute check-in logs, manage the phones and walkie talkie systems.
Arrive promptly at 7:15 am to open the building and prepare the front office to receive staff, students, and parents.
Greet prospective families, answer introductory questions about the admissions process, and assist with registration during high-traffic admissions events (e.g., Open Houses, new family playdates, orientations).
Monitor students' daily attendance in Blackbaud and SchoolPass . Call families regarding unexcused absences, and assist with morning arrival and afternoon dismissal workflows.
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Requirements
High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
1-2 years of administrative experience, preferably in an educational setting.
Excellent communication and interpersonal skills.
Ability to maintain confidentiality and handle sensitive information.
Strong organizational and time management skills.
Proficiency in Microsoft Office and Google Suite.
Interested in this position? Submit your application to International School of Portland before the deadline.