Position Summary:
We are seeking a dynamic, collaborative, and hands-on Technology Support Specialist to support both instructional innovation and day-to-day technology operations in a school environment. This hybrid role combines creative project support with comprehensive IT services. The position works closely with faculty, students, and administrators, in partnership with the IT Manager, to enhance learning through technology and maintain a reliable, well-functioning technology ecosystem subject to the SSDS Mission which states:
"At Solomon Schechter Day School of Metropolitan Chicago, we ignite our students' Jewish souls, educate them to their highest potential, and empower them to use their knowledge, skills, and creativity to enrich our world."
Key Responsibilities
Makerspace & Instructional Support (40%)
- Collaborate with makerspace faculty to develop innovative, project-based learning experiences
- Partner with teachers to design projects, advising on appropriate machines, materials, and processes
- Create templates, prototypes, and sample models so teachers and students understand expected outcomes and can bring the classroom projects to life
- Provide hands-on student support, helping students troubleshoot designs and correctly use tools and materials
- Assist individuals, small groups, or full classes during project work as needed
- Ensure safe and effective use of makerspace tools and equipment
- Support school-wide initiatives such as graduation projects in collaboration with students and committees
- Maintain and troubleshoot makerspace equipment including laser cutter, 3D Printer, sublimation printer, et al.
Technology Support & IT Operations (60%)
Device & User Support
- Manage and support student iPads and Chromebooks including setup, troubleshooting, and maintenance
- Provide technical assistance to students, faculty, and staff with technology-related issues
- Collaborate with the IT Manager to develop and implement technology policies and procedures
- Ensure the security and integrity of school technology systems and data