Assistant/Associate Director of Engagement

The Assistant/Associate Director of Engagement supports efforts to engage alumni, parents, former faculty/staff, volunteers, and other members of the Interlochen community in meaningful ways that reinforce a culture of connection, advocacy, and philanthropy.

This role supports and advances strategic engagement initiatives that strengthen relationships with the institution, enhance the Interlochen brand, and create meaningful opportunities for lifelong involvement with the Interlochen community.

This position collaborates closely with colleagues across campus to support engagement programming, alumni and parent outreach, volunteer initiatives, regional events, communications, and community-building efforts.

Depending on experience and qualifications, the position may be filled at either the Assistant Director or Associate Director level. While both levels support the institution’s engagement strategy, the Associate Director role carries greater responsibility for strategic planning, program leadership, regional outreach, volunteer cultivation, and independent project management.

Essential Duties & Responsibilities:

Assistant Director Level

• Delivers exceptional customer service and day-to-day support as a point of contact in the department via in-person meetings, phone, email, and social media.
• Builds and strengthens relationships with alumni, parents, former faculty/staff, volunteers, and other members of the Interlochen community.
• Assists with regional outreach efforts and supports engagement activities in assigned cities and markets.
• Supports the coordination and communication of alumni and parent volunteer initiatives and ambassador programs.
• Assists with the planning, execution, and evaluation of engagement programs and events, including Academy Reunion Weekend, Summer Alumni Series, regional gatherings, centennial events, and on-campus programs.

Associate Director Level

• Carries greater responsibility for strategic planning, program leadership, regional outreach, volunteer cultivation, and independent project management.

• Bachelor's degree in a related field or equivalent experience.
• Minimum 2-3 years of experience in engagement, alumni relations, or a related field.
• Excellent communication, interpersonal, and project management skills.
• Ability to work independently and collaboratively as part of a team.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office and other software applications.
• Ability to travel occasionally for regional events and meetings.